Looky Looky Vendor Mall offers pre-orders on selected upcoming releases. This policy explains how pre-orders work.

What Is A Pre-Order

A pre-order is a reservation for an item not yet released. You pay now, Looky Looky Vendor Mall holds your allocation, and we ship as soon as the item arrives at our Evansville facility. Pre-order items are clearly labeled with a "PRE-ORDER" tag, an estimated ship date, and pre-order specific terms.

Payment

Pricing

The price at pre-order is the price you pay. If our retail price changes between your order and release, your locked-in price remains.

Estimated Ship Dates

Every pre-order listing includes an estimated ship date based on the manufacturer's announced schedule. These are estimates — delays do occur. When delays happen, we update the listed date, email affected customers, and you can keep your pre-order or cancel for a full refund.

Pre-Order Shipping

Standard handling applies: 3 business days from receipt to ship, then 3–8 business days transit. Free shipping. Tracking included. Insurance on orders over $100.

Pre-orders ship FIFO — first orders placed, first orders shipped.

Cancellations

Cancel anytime before it ships for a full refund.

1. Email support@lookymall.shop with "Pre-Order Cancellation" in the subject
2. Include your order number
3. We confirm within 24 hours and refund within 3–5 business days

Manufacturer Cancellations

If a manufacturer cancels a release entirely, we notify you immediately and issue an automatic full refund. No action required from you.

Combining With In-Stock Items