Refund & Return Policy
Refund & Return Policy
Last Updated: 2026
Looky Looky Vendor Mall's complete refund and return policy. Straightforward, with no hidden rules.
Summary
- Return Window: 30 days from delivery
- Return Shipping Fee: $0.00 — Looky Looky Vendor Mall pays it
- Restocking Fee: $0.00 — none charged
- Refund Method: Original payment method, full purchase price
- Processing Time: 3–5 business days after we receive the return
How to Return
- Contact us at support@lookymall.shop within 30 days of delivery, or call +1 (812) 477-5665
- Include your order number
- Tell us the reason for the return
- Include photos if returning a damaged or incorrect item
- Wait for return authorization — we respond within 24 hours
After authorization, Looky Looky Vendor Mall emails you a prepaid return shipping label. You pay nothing.
Return Shipping
Return Shipping Fee: $0.00
We provide a prepaid label via email. You don't pay anything to send a return back, regardless of reason.
Restocking Fees
Restocking Fee: $0.00
No restocking fees. Your refund is 100% of your purchase price.
Refund Timing
- Credit/Debit Cards: 3–5 business days
- Shopify Payments: 3–5 business days
Damaged or Incorrect Items
Email support@lookymall.shop within 24–48 hours of delivery with photos. Tell us whether you prefer a replacement or refund. You don't pay anything — all costs are covered by Looky Looky Vendor Mall.
Contact Information
Looky Looky Vendor Mall
2026 Center Dr, Evansville, IN 47711, USA
Phone: +1 (812) 477-5665
Email: support@lookymall.shop